.page-faq {
  --faq-gap: 16px;
  --faq-radius: 3px;
  padding-bottom: 72px;
}

/* ---------- 面包屑 ---------- */
.page-faq .crumbs {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 18px 0 0;
  font-size: 13px;
  letter-spacing: .06em;
  color: var(--paper-faint);
}
.page-faq .crumbs a {
  color: var(--mist);
  text-decoration: none;
}
.page-faq .crumbs a:hover {
  color: var(--cyan);
}

/* ---------- 首屏框景 ---------- */
.page-faq .faq-hero {
  padding: 22px 0 34px;
  border-bottom: var(--bd);
  background:
    radial-gradient(120% 90% at 8% 0%, rgba(51, 208, 222, .10), transparent 58%),
    radial-gradient(90% 80% at 96% 6%, rgba(225, 58, 70, .12), transparent 55%),
    var(--ink-950);
}

.page-faq .faq-hero-frame {
  position: relative;
  border: var(--bd);
  border-radius: var(--faq-radius);
  padding: 26px 18px 24px;
  background: linear-gradient(180deg, rgba(17, 27, 49, .92), rgba(10, 17, 32, .88));
}

.page-faq .faq-hero-frame::before,
.page-faq .faq-hero-frame::after {
  content: "";
  position: absolute;
  width: 14px;
  height: 14px;
  border: 2px solid var(--cyan);
  pointer-events: none;
}
.page-faq .faq-hero-frame::before {
  top: -1px;
  left: -1px;
  border-right: 0;
  border-bottom: 0;
}
.page-faq .faq-hero-frame::after {
  right: -1px;
  bottom: -1px;
  border-top: 0;
  border-left: 0;
}

.page-faq .faq-hero h1 {
  margin: 12px 0 14px;
  font-family: var(--font-display);
  font-weight: 700;
  font-size: clamp(30px, 6.4vw, 58px);
  line-height: 1.06;
  letter-spacing: -.02em;
  color: var(--paper);
  max-width: 22ch;
}

.page-faq .faq-lead {
  margin: 0;
  font-size: 16px;
  line-height: 1.78;
  color: var(--paper-dim);
  max-width: 60ch;
}

.page-faq .faq-hero-meta {
  list-style: none;
  margin: 20px 0 0;
  padding: 14px 0 0;
  border-top: 1px solid var(--ink-600);
  display: flex;
  flex-wrap: wrap;
  gap: 8px 22px;
  font-size: 13px;
  letter-spacing: .06em;
  color: var(--mist);
}
.page-faq .faq-hero-meta .mono {
  color: var(--gold);
  font-size: 15px;
}

/* ---------- 四种情况速答 ---------- */
.page-faq .faq-fast {
  display: grid;
  grid-template-columns: 1fr;
  gap: var(--faq-gap);
}

.page-faq .faq-quick {
  display: flex;
  flex-direction: column;
  gap: 10px;
  padding: 18px 16px;
  border: var(--bd);
  border-radius: var(--faq-radius);
  background: var(--ink-900);
}

.page-faq .faq-quick .coord {
  align-self: flex-start;
  font-family: var(--font-mono);
  font-size: 12px;
  letter-spacing: .08em;
  color: var(--gold);
  border: 1px solid var(--ink-600);
  border-radius: var(--faq-radius);
  padding: 2px 7px;
}

.page-faq .faq-quick h3 {
  margin: 0;
  font-size: 18px;
  font-weight: 700;
  line-height: 1.45;
  color: var(--paper);
}

.page-faq .faq-verdict {
  margin: 0;
  font-size: 15px;
  font-weight: 600;
  line-height: 1.75;
  color: var(--paper);
}

.page-faq .faq-more {
  margin-top: auto;
  border-top: 1px solid var(--ink-600);
  padding-top: 10px;
}
.page-faq .faq-more summary {
  cursor: pointer;
  list-style: none;
  font-size: 13px;
  letter-spacing: .06em;
  color: var(--cyan);
}
.page-faq .faq-more summary::-webkit-details-marker {
  display: none;
}
.page-faq .faq-more summary::after {
  content: " +";
  font-family: var(--font-mono);
}
.page-faq .faq-more[open] summary::after {
  content: " −";
}
.page-faq .faq-more p {
  margin: 10px 0 0;
  font-size: 14px;
  line-height: 1.75;
  color: var(--paper-dim);
  border-left: 2px solid var(--cyan);
  padding-left: 12px;
}

/* ---------- 主题索引 ---------- */
.page-faq .faq-topics-head {
  display: grid;
  grid-template-columns: 1fr;
  gap: 18px;
  align-items: center;
}

.page-faq .faq-topics-note {
  margin: 8px 0 0;
  font-size: 14px;
  color: var(--mist);
}

.page-faq .faq-topics-figure {
  margin: 0;
  border: var(--bd);
  border-radius: var(--faq-radius);
  overflow: hidden;
  background: var(--ink-900);
}
.page-faq .faq-topics-figure img {
  display: block;
  width: 100%;
  max-width: 100%;
  height: auto;
  object-fit: cover;
  opacity: .9;
}

.page-faq .faq-topics-layout {
  display: grid;
  grid-template-columns: 1fr;
  gap: 20px;
  margin-top: 26px;
}

.page-faq .faq-index {
  display: flex;
  gap: 8px;
  overflow-x: auto;
  padding-bottom: 8px;
  scrollbar-width: thin;
}

.page-faq .faq-index-link {
  flex: 0 0 auto;
  display: inline-flex;
  align-items: center;
  gap: 10px;
  padding: 9px 12px;
  border-bottom: 2px solid var(--ink-600);
  color: var(--paper-dim);
  text-decoration: none;
  font-size: 14px;
  white-space: nowrap;
  transition: color var(--t-fast), border-color var(--t-fast), background var(--t-fast);
}
.page-faq .faq-index-link .mono {
  font-size: 12px;
  color: var(--mist);
}
.page-faq .faq-index-link:hover,
.page-faq .faq-index-link:focus-visible {
  color: var(--paper);
  border-bottom-color: var(--jbo-red);
  background: var(--ink-800);
}
.page-faq .faq-index-link:hover .mono,
.page-faq .faq-index-link:focus-visible .mono {
  color: var(--gold);
}

.page-faq .faq-topic {
  border: var(--bd);
  border-radius: var(--faq-radius);
  background: var(--ink-900);
  padding: 16px 14px 4px;
  margin-bottom: 14px;
  scroll-margin-top: 120px;
}

.page-faq .faq-topic-head {
  display: flex;
  align-items: baseline;
  justify-content: space-between;
  gap: 12px;
  padding-bottom: 10px;
  margin-bottom: 4px;
  border-bottom: 1px solid var(--ink-600);
}
.page-faq .faq-topic-head h3 {
  margin: 0;
  font-size: 19px;
  font-weight: 700;
  color: var(--paper);
}
.page-faq .faq-topic-head .label {
  color: var(--mist);
  font-size: 12px;
  letter-spacing: .08em;
}

.page-faq .faq-qa {
  border-bottom: 1px solid var(--ink-600);
}
.page-faq .faq-qa:last-child {
  border-bottom: 0;
}
.page-faq .faq-qa summary {
  position: relative;
  cursor: pointer;
  list-style: none;
  padding: 14px 30px 14px 0;
  font-size: 15px;
  font-weight: 600;
  line-height: 1.6;
  color: var(--paper);
  transition: color var(--t-fast);
}
.page-faq .faq-qa summary::-webkit-details-marker {
  display: none;
}
.page-faq .faq-qa summary::after {
  content: "+";
  position: absolute;
  right: 4px;
  top: 50%;
  transform: translateY(-50%);
  font-family: var(--font-mono);
  font-size: 16px;
  color: var(--cyan);
}
.page-faq .faq-qa[open] summary::after {
  content: "−";
}
.page-faq .faq-qa summary:hover,
.page-faq .faq-qa summary:focus-visible {
  color: var(--cyan);
}
.page-faq .faq-qa p {
  margin: 0 0 16px;
  padding-left: 12px;
  border-left: 2px solid var(--cyan);
  font-size: 15px;
  line-height: 1.8;
  color: var(--paper-dim);
}

/* ---------- 检索与更新时间 ---------- */
.page-faq .faq-lookup {
  display: grid;
  grid-template-columns: 1fr;
  gap: 24px;
}

.page-faq .faq-lookup-figure {
  margin: 0;
  border: var(--bd);
  border-radius: var(--faq-radius);
  background: var(--ink-900);
  overflow: hidden;
}
.page-faq .faq-lookup-figure img {
  display: block;
  width: 100%;
  max-width: 100%;
  height: auto;
  object-fit: cover;
}
.page-faq .faq-lookup-figure .figure-cap {
  padding: 10px 14px;
  font-size: 13px;
  line-height: 1.6;
  color: var(--mist);
  border-top: 1px solid var(--ink-600);
}

.page-faq .faq-lookup-body > p {
  margin: 0 0 20px;
  font-size: 16px;
  line-height: 1.8;
  color: var(--paper-dim);
}

.page-faq .faq-filter {
  border: var(--bd);
  border-left: 3px solid var(--ink-600);
  border-radius: var(--faq-radius);
  background: var(--ink-900);
  padding: 14px 16px;
  margin-bottom: 12px;
}
.page-faq .faq-filter h3 {
  margin: 0 0 6px;
  font-size: 16px;
  font-weight: 700;
  color: var(--paper);
}
.page-faq .faq-filter p {
  margin: 0;
  font-size: 14px;
  line-height: 1.7;
  color: var(--paper-dim);
}
.page-faq .faq-filter p + p {
  margin-top: 8px;
}

.page-faq .faq-sample {
  display: inline-block;
  font-family: var(--font-mono);
  font-size: 13px;
  letter-spacing: .03em;
  color: var(--gold);
  background: var(--ink-800);
  border: 1px solid var(--ink-600);
  border-radius: var(--faq-radius);
  padding: 3px 8px;
  margin: 2px 6px 0 0;
}

/* ---------- 来信准备 ---------- */
.page-faq .faq-prep-list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  grid-template-columns: 1fr;
  gap: 14px;
}

.page-faq .faq-prep-item {
  border: var(--bd);
  border-top: 3px solid var(--gold);
  border-radius: var(--faq-radius);
  background: var(--ink-900);
  padding: 16px;
}
.page-faq .faq-prep-item label {
  display: flex;
  align-items: center;
  gap: 10px;
  cursor: pointer;
  font-size: 16px;
  font-weight: 700;
  color: var(--paper);
}
.page-faq .faq-prep-item input {
  width: 18px;
  height: 18px;
  margin: 0;
  accent-color: var(--jbo-red);
  flex: 0 0 auto;
}
.page-faq .faq-prep-num {
  color: var(--gold);
  font-size: 13px;
  letter-spacing: .06em;
}
.page-faq .faq-prep-name {
  line-height: 1.5;
}
.page-faq .faq-prep-item > p {
  margin: 10px 0 0;
  padding-left: 28px;
  font-size: 14px;
  line-height: 1.75;
  color: var(--mist);
}

/* ---------- 回复时效横带 ---------- */
.page-faq .faq-sla {
  margin: 44px 0 0;
  padding: 32px 0;
  border-top: var(--bd);
  border-bottom: var(--bd);
  background: var(--ink-800);
}
.page-faq .faq-sla-inner {
  display: grid;
  grid-template-columns: 1fr;
  gap: 24px;
}
.page-faq .faq-sla h2 {
  margin: 8px 0 10px;
  font-family: var(--font-display);
  font-weight: 700;
  font-size: clamp(20px, 3.4vw, 28px);
  line-height: 1.25;
  letter-spacing: -.01em;
  color: var(--paper);
}
.page-faq .faq-sla p {
  margin: 0;
  font-size: 15px;
  line-height: 1.78;
  color: var(--paper-dim);
  max-width: 52ch;
}

.page-faq .faq-flow {
  list-style: none;
  margin: 0;
  padding: 0;
  display: flex;
}
.page-faq .faq-flow li {
  flex: 1;
  position: relative;
  padding: 18px 6px 0;
  border-top: 2px solid var(--ink-600);
  text-align: center;
  font-family: var(--font-mono);
  font-size: 12px;
  letter-spacing: .06em;
  color: var(--paper-faint);
}
.page-faq .faq-flow li::before {
  content: "";
  position: absolute;
  top: -5px;
  left: 50%;
  transform: translateX(-50%);
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: var(--ink-600);
}
.page-faq .faq-flow li.is-done {
  border-top-color: var(--cyan);
  color: var(--paper-dim);
}
.page-faq .faq-flow li.is-done::before {
  background: var(--cyan);
}
.page-faq .faq-flow li:last-child {
  border-top-color: var(--jbo-red);
  color: var(--paper);
}
.page-faq .faq-flow li:last-child::before {
  background: var(--jbo-red);
}

/* ---------- 结尾引导 ---------- */
.page-faq .faq-tail {
  display: grid;
  grid-template-columns: 1fr;
  gap: 18px;
  align-items: center;
  border: var(--bd);
  border-left: 3px solid var(--jbo-red);
  border-radius: var(--faq-radius);
  background: var(--ink-900);
  padding: 22px 20px;
}
.page-faq .faq-tail h2 {
  margin: 0 0 8px;
  font-size: 20px;
  font-weight: 700;
  color: var(--paper);
}
.page-faq .faq-tail p {
  margin: 0;
  font-size: 15px;
  line-height: 1.78;
  color: var(--paper-dim);
}
.page-faq .faq-tail .mono {
  color: var(--gold);
  font-size: 14px;
  word-break: break-all;
}
.page-faq .faq-tail .btn {
  justify-self: start;
}

/* ---------- 断点 ---------- */
@media (min-width: 640px) {
  .page-faq .faq-fast {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
  .page-faq .faq-prep-list {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
  .page-faq .faq-tail {
    grid-template-columns: minmax(0, 1fr) auto;
  }
}

@media (min-width: 900px) {
  .page-faq .faq-hero {
    padding: 30px 0 46px;
  }
  .page-faq .faq-hero-frame {
    padding: 40px 40px 34px;
  }
  .page-faq .faq-fast {
    grid-template-columns: repeat(4, minmax(0, 1fr));
  }
  .page-faq .faq-quick:nth-child(2),
  .page-faq .faq-quick:nth-child(4) {
    margin-top: 18px;
  }
  .page-faq .faq-topics-head {
    grid-template-columns: minmax(0, 1fr) 260px;
  }
  .page-faq .faq-lookup {
    grid-template-columns: 5fr 7fr;
    gap: 34px;
    align-items: start;
  }
  .page-faq .faq-sla-inner {
    grid-template-columns: minmax(0, 1fr) minmax(0, 420px);
    align-items: center;
    gap: 40px;
  }
}

@media (min-width: 1040px) {
  .page-faq .faq-topics-layout {
    grid-template-columns: 220px minmax(0, 1fr);
    gap: 32px;
    align-items: start;
  }
  .page-faq .faq-index {
    display: block;
    overflow: visible;
    padding-bottom: 0;
  }
  .page-faq .faq-index-link {
    display: flex;
    justify-content: space-between;
    width: 100%;
    padding: 11px 12px;
    border-bottom: 0;
    border-left: 3px solid var(--ink-600);
    white-space: normal;
  }
  .page-faq .faq-index-link:hover,
  .page-faq .faq-index-link:focus-visible {
    border-bottom: 0;
    border-left-color: var(--jbo-red);
  }
}
<<<END>>>